Organization Development Consulting
Where organizations transform
The same forces that shape individual lives — change, transition, and the call toward something truer — operate at the heart of every organization. For 30+ years, across Fortune 500 companies, global enterprises, and healthcare systems, Dr. Susan Sterkenberg has been the person in the room helping organizations answer that call
The Continuum
Human and organizational development — on one
spectrum
Catalyst for Renewal exists at the full breadth of human and organizational development. On that continuum — from the individual navigating a career crossroads to the enterprise reimagining its culture — there is much change, transition, and transformation. The work is the same at its core. Only the scale differs.
What makes this practice distinctive is a dual lens built over decades: coaching individuals through organizational change while simultaneously leading that change at enterprise scale. That parallel experience — seeing transformation from the inside of both the person and the institution — creates a depth of understanding that purely organizational consultants rarely have.
Enterprise Perspective
— Having architected change across 40,000-person health systems, global manufacturers, and complex organizations — bringing that hard-won systems view to your initiative.
Human Perspective.
— Simultaneously coaching the individuals living through the change — revealing how people actually experience what leaders design, and why that gap is where most change efforts fail.
Lived Perspective
— A personal journey through profound transformation that brings genuine understanding — not theory — of what deep change requires and what it makes possible.
Core Services Areas
Where the work gets done
The work most organizations say they want and few accomplish — shifting culture at a level deep enough to actually hold. This is where the practice is most alive: designing and leading change initiatives that engage large masses of people, shift mindsets and behaviors, and create the conditions for the change to sustain itself.
INCLUDES
● Enterprise culture diagnostic and redesign
● Change management strategy, planning, and
execution
● Organizational readiness assessment
● Change narrative, communication, and
engagement strategy
● AI-integrated change management
approaches
● High-reliability and engagement culture
integration
01
Culture Transformation & Change Leadership
QUOTE
"The change work I find most meaningful
reaches the level where people don't just
adopt a new process — they become different
in how they see and engage with their
work."
Susan Sterkenberg
TRACK RECORD
● 18%
increase in successor pool readiness
● 23%
increase in year-over-year talent mobility
● 37%
increase in career and development services access
02
Talent Development & Leadership
Excellence
Talent development has always been a deep love — and it is inseparable from the change work. Building the leaders an organization needs for its next chapter; while developing the people those leaders will bring with them, is where organizational transformation becomes personal transformation at scale.
INCLUDES
● Succession planning and talent pipelining
● Leadership program design and delivery
(including global)
● High-potential accelerated development
pathways
● Manager and leader effectiveness programs
● Performance management systems and
processes
● Talent review and cross-functional
assessment design
● HRBP capability building and curriculum
development
Executive Coaching & Team Effectiveness
03
The work of building great leaders and highly effective teams is both an art and a discipline. Drawing on both organizational development expertise and certified coaching practice, this work meets leaders where they are — and builds the self-awareness, competency, and team cohesion needed to lead through complexity.
INCLUDES
● C-suite and senior leader executive coaching
● Executive onboarding and organizational
assimilation
● Team effectiveness assessment and redesign
● Leadership competency modeling and
assessment
● Cross-functional team governance and
decision-rights clarity
● Organizational structure assessment and
redesign
INDUSTRIES SERVED
● Healthcare & Health Systems
● Manufacturing & Global Enterprise
● Education & Nonprofit
ENGAGEMENT MODELS
● Project-based engagements
● Ongoing advisory & retainer
● Collaborative partnerships for larger scope
FOR OD
PRACTITIONERS
OD On Demand
Sometimes you don't need a full engagement. You need someone with deep experience in the room with you for an hour — someone you can think out loud with.
"I have this situation. Here's what I'm thinking — but what do you think? What might I be missing?"
OD On Demand is a one-hour consultation for practicing OD professionals seeking an experienced thought partner. Intentionally priced to be accessible — because the best ideas often surface in exactly these conversations.
OD ON DEMAND
$95
Per 60-minute consultation
One-time or as many as-needed - no retainer required
Thought partnership on any OD challenge, initiative, or dilemma
30+ years of cross-industry OD experience on your side
Virtual - available to OD practitioners anywhere
A CAREER BUILT ON THIS WORK
30 + Years in OD, change
& talent leadership
Industries, healthcare, manufacturing, education
Global
OD work across North America,
Europe & Asia
PhD Psychology with specialty in Grief Counseling
M. ED.
Organizational Development,
Select Organizations Served: Penn Medicine/Lancaster General Health, —, The Hershey Company, Merck Pharmaceuticals, Hershey Foods, US NAVY
〰️
Select Organizations Served: Penn Medicine/Lancaster General Health, —, The Hershey Company, Merck Pharmaceuticals, Hershey Foods, US NAVY 〰️
LET’S TALK
Ready to Discuss your initiatives?
Organizational consulting engagements begin with a conversation. No obligation — just an honest discussion about where you are and what's possible